QUALITY IS OUR GOAL AND OUR STRATEGY FOR FUTURE!

Conditions on the market where we make our business, as well as requirements of the BAS EN ISO 9001:2000 standard that we will follow in future period, imposed the need for defining of the policy and goals of quality of our organization. According to this, I announce and make obligatory, for all employees, the following:

 

 

 

 

QUALITY GOALS AND POLICY

Quality Goals of Medimpex d.o.o. Sarajevo are the following:

  • Quality of delivered products and rendered services will fully satisfy our customers’ needs and expectations,
  • Our customers will be confident in quality of products and services they buy,
  • To ensure a long-term, successful and profitable business of “Medimpex” doo. Sarajevo
  • To ensure satisfaction of the employees and the owner.

In order to achieve these goals, employees of «Medimpex» d o.o. Sarajevo will:

  • Perform all operations and activities with in high-quality manner, from the first time,
  • Apply requirements of the BAS EN ISO 9001:2000 standard, legal, technical, and other regulations in force,
  • Perform only those operations that give additional value and not additional costs,
  • Continuously improve and enhance working processes and quality of rendered services,
  • Permanently improve effectiveness and efficiency of the Quality Management System,
  • Continuously improve their level of knowledge, professional training and competence,
  • Maintain active communication with customers, suppliers and other interested parties,
  • Ensure that the employees’ salaries depend, primarily, on quality of performed tasks.