QUALITY IS OUR GOAL AND OUR STRATEGY FOR FUTURE!
Conditions on the market where we make our business, as well as requirements of the BAS EN ISO 9001:2000 standard that we will follow in future period, imposed the need for defining of the policy and goals of quality of our organization. According to this, I announce and make obligatory, for all employees, the following:
QUALITY GOALS AND POLICY
Quality Goals of Medimpex d.o.o. Sarajevo are the following:
- Quality of delivered products and rendered services will fully satisfy our customers’ needs and expectations,
- Our customers will be confident in quality of products and services they buy,
- To ensure a long-term, successful and profitable business of “Medimpex” doo. Sarajevo
- To ensure satisfaction of the employees and the owner.
In order to achieve these goals, employees of «Medimpex» d o.o. Sarajevo will:
- Perform all operations and activities with in high-quality manner, from the first time,
- Apply requirements of the BAS EN ISO 9001:2000 standard, legal, technical, and other regulations in force,
- Perform only those operations that give additional value and not additional costs,
- Continuously improve and enhance working processes and quality of rendered services,
- Permanently improve effectiveness and efficiency of the Quality Management System,
- Continuously improve their level of knowledge, professional training and competence,
- Maintain active communication with customers, suppliers and other interested parties,
- Ensure that the employees’ salaries depend, primarily, on quality of performed tasks.